Cancellation / Rescheduling Appointment Policy

Our goal at Trushine Window cleaning is to provide the highest quality services in a timely manner. In order to do so, we have had to implement an appointment cancellation/rescheduling policy. This policy enables us to better utilize available appointments for our clients. Your consideration is greatly appreciated.

Life happens sometimes so if it is necessary to cancel or reschedule your scheduled appointment, we require that you let us know at least 48 hours’ in advance of your scheduled appointment to avoid cancellation / rescheduling fees.

Cancellation: If you cancel your appointment 48 hours’ before your appointment time there is no cancellation fee, If you cancel your appointment with less than 48 hours’ notice or after our technicians arrive to your home or facility, you will be charged $100 cancelation or trip fee that will be due at the time of cancellation.

Rescheduling: If you reschedule your appointment 48 hours’ before your appointment time there is no rescheduling fee. However If you reschedule your appointment with less than 48 hours’ notice or after our technicians arrive to your home or facility, you will be charged a $100 rescheduling fee that will be due at the time of your rescheduled appointment.